Terms of Service
1. Parties and Effective Date
This Client Agreement ("Agreement") is between Droners.io, Inc. ("Droners.io") and you as a user of the Droners.io
site and services who is subscribing to or otherwise using the Droners.io site and services ("Client" or "you"),
whether or not you actually accept any proposals or buy any goods or services from any other Droners.io user. Your
use of the Droners.io website, located at https://droners.io (the "Site") and any other Droners.io services, will at
all times be governed by this Agreement and Droners.io's Privacy Policy , (collectively, the "Client Terms and Conditions").
This version of the Client Agreement was implemented and became effective on October 29, 2021 ("Effective Date"). It
applies from the later of that date and the date on which you accepted it through the Site.
2. Purpose of Droners.io
Droners.io has created an online marketplace through the Droners.io web site to connect pilots of unmanned aerial
vehicles (also known as a UAV) ("Pilots" and, together with you and other buyers or potential buyers, "Users"), with
users who wish to purchase goods and services. On and through the Site, you and others may post open requests to
invite bids or proposals from Pilots for custom goods or services ("Job Requests"). Pilots may post information
about their skills and past projects in their profiles and submit bids or proposals in response to Job Requests
("Job Proposals"). Once a bid or proposal is accepted, you and Pilots can communicate with each other to form an
agreement whereby a Pilot will create and deliver a custom good or service (a "Job") to you (a "Job Agreement").
Droners.io makes no guaranty, representation, or assurance that a Job Agreement will be legally enforceable if
challenged.
Prior to your entering into a given Job Agreement, Droners.io shall have the right (but in no event any obligation)
to reject any Job Agreement by notifying the parties thereto that they may not enter into the proposed Job Agreement
3. Eligibility to use the Site
The Site is available only to legal entities or persons who are at least eighteen (18) years old and are otherwise
capable of forming legally binding contracts under applicable law. If you are a person who agrees to this Agreement
on behalf of a company or other legal entity, the terms "Client," "you," and "your" refer both to you personally and
the entity on whose behalf you agree. Furthermore, you personally represent and warrant that you have the authority
to bind that entity to this Agreement.
Nothing in this Agreement precludes you from engaging with Droners.io or the Site as a Pilot, as long as you open a
separate account designated for Pilots and agree to the terms of the separate agreement applicable to Pilots (the
"Pilot Agreement").
Droners.io shall at all times have the right, in its sole discretion, to suspend or cancel a User's account or
access to the Site, or to otherwise preclude a User from using the Site or the Droners.io services, for any reason
or no reason. If your account is suspended, restricted, or cancelled, you may not continue to use the Droners.io
service or Site under a different or new account.
4. Role of Droners.io
You agree that when you accept a Job Proposal made to you by another User of the Site, you are agreeing and
intending to enter into a binding legal agreement with that User. That binding agreement shall be between only you
and that other User. Droners.io shall not be a party to any agreement between you and another User. You understand
and agree that Droners.io does not deliver any goods or provide services for or on behalf of any User, does not
ensure payment by any User, and does not make any representations regarding the quality of such goods or services,
except as otherwise expressly set forth in this Agreement.
Client acknowledges, agrees and understands that: (i) the Site is merely a venue for introducing and facilitating
agreements between Users; (ii) Droners.io is not a party to any Job Agreements between Users; (iii) no User,
including you, is an employee, agent, or representative of Droners.io; (iv) Droners.io is not an employee, agent, or
representative of any User, including you; (v) Droners.io does not, in any way, supervise, direct, or control any
User's work; (vi) Droners.io shall not have any liability or obligations under or related to Job Agreements or for
any acts or omissions by any User; (vii) Droners.io has no control over Users; and (viii) Droners.io makes no
representations as to (a) the reliability, capability, honesty, qualifications, licenses, certificates, exemptions
or other characteristics of any User or any User's statements or conduct; or (b) the quality, safety, or legality of
any Job delivered by a Pilot. Droners.io requires that every active pilot on the site show proof of
obtaining Remote Pilot Certificate upon joining the site.
5. Limited License and Restrictions on Use
All content included in the Site, including but not limited to text, graphics, video, interfaces, logos, button
icons, images, data compilations, software, and the compilation thereof is the property of Droners.io or its content
and software suppliers and is protected by United States and international laws. Unauthorized use of such
intellectual property or information, or the Site, is prohibited. Except as expressly provided herein, Droners.io
does not grant any express or implied right or license of any kind to you concerning any patents, copyrights,
trademarks, trade secrets, or other intellectual property rights.
Droners.io grants you a limited, revocable, nonexclusive, nontransferable license to view, store, bookmark, download
and print the pages within the Site solely for your personal, informational, and noncommercial use. Individual pages
and sections of the Site may be printed for personal or internal use only, provided that such print outs retain all
applicable copyright or other proprietary notices. Droners.io reserves all rights not expressly granted in this
Agreement.
Except as otherwise stated in this Agreement, you may not:
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loan, share, publish, republish, copy, reproduce, disclose, transmit, display, sell, license, lease or
distribute any portion of the Site or any data thereon to any third-party, or use the Site as a basis for a
directory or database prepared for commercial sale, commercial use, or distribution;
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remove any copyright, watermark, trademark or other proprietary notices contained in the Site;
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disassemble, decode, decompile or otherwise reverse engineer any software used in providing, accessing,
storing, serving, or viewing the Site (the "Software");
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access, download, transfer or manipulate data or databases comprising the Site or any portion of it using
protocols or interfaces other than those provided by Droners.io as part of the Site (including, but not limited
to, using programming scripts, robots, spiders, crowd-sourced human intelligence, or any other automated method
to automatically obtain the contact information of subscribers and any programming scripts or third-party
software or crowd-sourced human intelligence which automatically downloads or copies image or textual content
from any portion of the Site);
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hire any type of crowd-sourced or outsourced labor to use the Site in any way;
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use any automated method of contacting Users through the Site;
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contact Users for the purpose of promoting or soliciting any goods or services, other than as provided by the
Site and consistent with the purpose of the Site described in Section 2 of this Agreement;
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have access to or make any use of the source code for the Site;
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take any action inconsistent with Droners.io's ownership of and rights in the Site and the Software; or
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violate any law or regulations concerning data protection.
In addition, you agree:
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not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system
resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked
websites;
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not to disrupt or interfere with any User's permitted enjoyment of the Site or affiliated or linked websites;
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not to upload, post or otherwise transmit through or on the Site any viruses, spam, malware, or other
harmful, disruptive or destructive files or materials;
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not to use, frame or use framing techniques to enclose any Droners.io trademark, logo, content or other
proprietary information (including the images found at the Site, the content of any text or the layout/design of
any page or form contained on a webpage);
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not to use meta tags or any other "hidden text" using a Droners.io name, trademark, or product name;
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not to create or use a false identity on the Site;
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not to collect or store personal data about others obtained through the Site without their consent; not to
attempt to obtain unauthorized access to portions of the Site that are restricted from general access;
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not to take any action that will or could impose an unreasonably or disproportionately large load on the Site or
Droners.io's other infrastructure;
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not to post any material that is false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing,
obscene, profane, sexually oriented, threatening, invasive of a person's privacy or otherwise in violation
of any applicable domestic or foreign law;
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not to post any material in violation of another's intellectual property rights;
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not to take any action that may undermine any feedback or rating systems;
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to comply with all applicable laws that relate to your use of or activities on or in relation to the Site
including but not limited to United States export restrictions.
Droners.io may terminate your account if you infringe the copyright or other intellectual property rights of others.
As part of a transaction or Job Agreement, Client may obtain personal information, including email address
and shipping information, from a Pilot. Without obtaining prior permission from the Pilot, such personal
information shall be used only to facilitate that transaction or Job Agreement.
Droners.io has not granted Client a license to use information or Droners.io intellectual property for unsolicited
commercial messages. Without limiting the foregoing, without express consent from the other User, Client is not
licensed to use any other User's email or physical mailing address.
6. General Client Performance
Droners.io expects a consistent and high level of courtesy, respect and professionalism from all of its Users toward
each other and reserves the right to expel or suspend any User at any time for any reason, in Droners.io's sole
discretion.
When Client accepts a proposal from another User that results in a Job Agreement, Client agrees and intends that by
doing so, Client is entering into a binding agreement directly with that User, which Client will honor. Droners.io
is not a party to any Job Agreement or other agreements between or among Users. Client understands and agrees that
the Pilot with which Client enters into a Job Agreement, not Droners.io, will be the merchant of record for all
transactions through the Site.
Client shall not enter into any Job Agreement with terms that would cause Client to violate any of the
provisions of this Agreement.
Client agrees to promptly deliver payment to the Pilot in accordance with the terms of any Job Agreement
unless the Pilot fails to meet the material terms of the Job Agreement.
Client agrees to use good judgment when posting information, comments, feedback or other content regarding other
Users, Droners.io, or any third party anywhere within the Site. User may be held legally responsible for damages
suffered by other Users, Droners.io or any third party as a result of legally actionable or defamatory comments,
remarks or other information or content posted to the Site.
Client shall not post to the Site or include in any communications with another User, information that is
libelous, defamatory, obscene, abusive, pornographic, threatening, inaccurate, or an invasion of privacy; an
infringement of another's intellectual property rights, including, but not limited to, copyrights and
trademarks; illegal in any way or that advocates illegal activity under any applicable law; an advertisement
or solicitation of funds, goods, or services, other than for the purpose of conducting business with other
Users pursuant to the purpose of the Site as stated in Section 2; an impersonation of another; or personal
information of another, including but not limited to personal phone numbers, account numbers, personal
addresses, or employer references.
Client agrees that Droners.io is not and shall not be legally responsible for any remarks, information, or other
content posted or made available on the Site by any other User or third party, even if such information or content
is defamatory or otherwise legally actionable. Droners.io is not responsible for and does not monitor or censor
content for accuracy. Droners.io reserves the right, however, to remove or restrict access to any information or
content posted or made available on the Site if ordered to do so by a court, if Droners.io considers such
information or content to be inappropriate, or for any other reason, in its sole discretion.
All identity information associated with the Client and Client's account on the Site must be real and verifiable.
Client shall at all times ensure that the information associated with the Client's account is accurate and updated.
Droners.io may validate Client information at any time. Client shall reasonably cooperate with any such verification
efforts, including but not limited to providing to Droners.io upon request government or legal documents that
confirm the Client's identity.
Client is solely responsible for ensuring and maintaining the secrecy and security of Client's account
information and password. Client agrees not to disclose Client's password to, or allow the use of Client's
account by, any third party. Client agrees that Client shall be solely responsible for any use of the
Client's account or Client's password, whether or not Client authorizes such use.
Client authorizes Droners.io to run credit card authorizations on any credit cards provided by Client. Client may
terminate Droners.io membership and disable the Client's account at any time. Client shall, however, remain bound by
the terms of this Agreement even if Client disables Client's account.
7. Communications with Users
All written communications relating to Jobs, transactions, or potential transactions between Client and any
other User must be conducted through the Site. All such communications must be in English and may not
contain any requests to circumvent the Site.
Client shall immediately notify Droners.io if another User communicates in writing with Client other than through
the Site.
When engaged in communications concerning Jobs, transactions, or potential transactions with other Users,
Client shall regularly review and respond promptly to communications from such Users.
8. Posting A Job Request
Job Requests must be of a professional nature and accurately describe the good or service requested. They
should be free of offensive language or advertisements for other products or services. Job Requests may not
request any good or service that is illegal or the provision of which would infringe upon any third party's
intellectual property or other rights.
9. Disintermediation
Disintermediation, as used in this Agreement, means Client's conducting outside of the Site or through any channels
other than those provided or specified by Droners.io any transaction with another User to whom Client was introduced
through or as a result of Client's use of the Site. Client shall not engage in Disintermediation or request that
another User engage in Disintermediation.
Client shall immediately notify Droners.io if another User requests that Client engage in
Disintermediation.
10. Payments
Client agrees that for all Jobs for which Client is required to make payment to another User, all payments
are to be made and accepted only through a payment mechanism provided or approved by Droners.io (an
"Approved Payment Mechanism"). Client shall immediately notify Droners.io if another User requests that
Client make a payment by any method other than an Approved Payment Mechanism.
Client shall, at Client's own expense, take all steps necessary to enable Client to make payments through at
least one Approved Payment Mechanism, including but not limited to, as applicable, acquiring necessary
computer equipment and software, establishing an account with a third-party payment processor, and providing
credit card and bank account information.
To the extent an Approved Payment Mechanism involves the use of a Droners.io-approved third-party payment
processor ("Payment Processor"), Droners.io may make available, for the convenience of Users, the ability
to communicate with and make payments using the Payment Processor through Site. Client understands and
agrees to the following with respect to any Approved Payment Mechanism, whether or not it involves a Payment
Processor, and whether or not Droners.io provides a User with the ability to access or use a Payment
Processor's services through the Site: (a) Droners.io does not oversee or control the receipt or transfer
of payments; (b) Droners.io shall have no responsibility or liability for any losses or damages relating
to or arising out of the receipt or transmission of payments, including but not limited to losses or damages
from misdirected or lost payments, breaches of security, chargebacks, fraud, theft of funds, violations of
banking, money-laundering, privacy, or any other laws relating to or arising out of the use of an Approved
Payment Mechanism; (c) Client shall comply with all terms and conditions imposed by any Payment Processor;
(d) Client shall be responsible for and shall pay any fees charged to Client by a Payment Processor, credit
card network, bank, or other financial institution, or otherwise imposed on Client as a result of payments
made or received through an Approved Payment Mechanism; and (e) Client consents to Droners.io or the
Payment Processor deducting from any payment made by Client, and paying to Droners.io, amounts that are
due from Client to Droners.io, or delaying the transfer of funds when amounts are due from Pilot, whether
such amounts are the result of the Job for which the payment is received or otherwise. Nothing herein is
intended to limit any rights you may have against a Payment Processor.
11. Droners.io Service Fee
Client understands and agrees that Droners.io charges a transaction-based fee for Droners.io's services and
technology provided through the Site and otherwise (the "Service Fee"). The Service Fee is charged to any
Pilot with which Client enters into a Job Agreement. For each Job Agreement, the Droners.io Service Fee is
10% of the total price billed for the Job, excluding taxes and shipping or delivery costs.
For each Job, the Service Fee shall be due immediately upon Client's first payment pursuant to the Job
Agreement, although Droners.io may, at its sole discretion, opt to defer all or a portion of the Service
Fee for a given Job until Client makes final payment for that Job.
Droners.io shall have the right to collect the Droners.io Service Fee directly from the funds that Client
provides to the Pilot through an Approved Payment Mechanism.
From time to time, Droners.io may, at its sole discretion, choose to offer Pilots discounts on the
Service Fee or a credit towards the Service Fee. Unless Droners.io states in writing otherwise, all
Service Fees are final and nonrefundable.
12. Failure to Pay
If Client becomes responsible under this Agreement to make any payments to Droners.io and fails to pay
such amounts when due, Client shall be responsible to Droners.io for all amounts due, plus any applicable
processing fees, charges or penalties, collection costs (including but not limited to attorneys' fees), and
interest on the unpaid amount at the lesser of one and one-half percent (1.5%) per month or the maximum
allowed by law. In its discretion, and without limiting its other available remedies, Droners.io may
setoff amounts due from Client against amounts received from or held for Client, and may make appropriate
reports to credit reporting agencies.
Without limiting the generality of the foregoing or the availability of other remedies, in the event that
Client fails to make any payment to Droners.io when due, Client consents to (a) Droners.io directing
any Payment Processor to withhold payments, or any portion thereof, otherwise due to Client, and to pay
withheld amounts to Droners.io to setoff, in whole or in part, amounts owed to Droners.io; (b) Payment
Processor complying with such direction; and (c) Droners.io or Payment Processor charging any Client
credit cards, bank accounts, or other payment methods or sources available to Droners.io amounts due from
Client.
13. Feedback and Reputation Management
Droners.io provides its feedback and reputation management system as a service to Client and other Users,
through which Users can express their opinions and experiences publicly about other Users. Droners.io does
not monitor or censor these statements, or investigate any remarks posted by Users for accuracy. Client
acknowledges and agrees that the Site may contain publicly available comments and feedback about Client from
other Users with whom Client has transacted or interacted through and in connection with the Site. Client
acknowledges that feedback results for Client may consist of comments and ratings left by other Users that
are or that Client perceives as negative. Client also acknowledges and agrees that Droners.io may (but shall
have no obligation to) calculate composite feedback numbers, scores, or other ratings based on User
feedback. Client acknowledges and agrees that in no event shall Droners.io be responsible or liable for,
and Client releases Droners.io and holds Droners.io harmless from, any claims that Client might have
as a result of any other User's comments or feedback about Client, or any scores, numbers, ratings or other
data or information derived from User comments or feedback, even if that information is defamatory or
otherwise legally actionable.
Client understands and agrees that Client may be held legally responsible to other Users, Droners.io, or
third parties as a result of comments or feedback that Client submits to the Site. Any effort to falsify
feedback, or to manipulate or coerce another User by threatening negative feedback or offering to sell or
buy goods or services in exchange for feedback is in violation of this Agreement, and may expose Client to
liability. Other actions that constitute an abuse of the reputation management system and a violation of
this Agreement include, but are not limited to, submitting to the feedback system links, profanity, or
inappropriate content, and contacting Users to provide direct feedback about other Users with whom Client
has interacted, whether or not that feedback is negative.
Droners.io shall at all times have the right, in its sole discretion, to maintain, modify, or delete
statements, feedback, comments, or ratings, although shall have no obligation to do so.
Droners.io shall at all times have the right, in its sole discretion, to determine how search algorithms
through the Site will function, including but not limited to determining the manner in which Pilots and
Pilots' portfolios rank and are listed in response to User searches, and which Job Requests Pilots are able
to view or respond to.
14. Release
Client agrees that by entering into this Agreement, Client, for Client and Client's predecessors,
successors, and assigns (together, the "Client Releasors"), releases and forever discharges Droners.io
and its predecessors, successors, assigns, agents, officers, directors, employees subsidiaries, parents,
affiliates, attorneys, contractors, and suppliers (together, the "Droners.io Releasees") from and against
all actions, causes of action, claims, suits, debts, damages, judgments, liabilities, rights, contracts,
obligations, and demands, whether now known or unknown, liquidated or unliquidated, that any of the Client
Releasors has, may have, has asserted, or could have asserted, of any nature and relating to any subject,
excluding the right of Client to enforce this Agreement according to its terms.
In addition, without limiting the generality of the foregoing, Client, for the Client Releasors,
specifically releases and forever discharges the Droners.io Releasees from and against all actions,
causes of action, claims, suits, debts, damages, judgments, liabilities, rights, contracts, obligations, and
demands, whether now known or unknown, liquidated or unliquidated, that any of the Client Releasors has, may
have, has asserted, or could have asserted, of any nature arising out of or in any way connected with any
disputes Client may have with any other User of the Site.
In addition, Client agrees that each time it logs into or uses the Site, Client thereby reaffirms and
restates the releases in the previous two paragraphs, such that Client is, upon each log in or use, on
behalf of the Client Releasors, releasing and forever discharging the Droners.io Releasees from and
against all actions, causes of action, claims, suits, debts, damages, judgments, liabilities, rights,
contracts, obligations, and demands, whether known or unknown, liquidated or unliquidated, that any of the
Client Releasors has, may have, has asserted, or could have asserted, of any nature and relating to any
subject, through the date of such log in or use, excluding the right of Client to enforce this Agreement
according to its terms.
15. Client Conduct and Content
Client agrees to be solely responsible for Client's conduct and activities on and regarding the Site and any
and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items,
and links that Client submits, posts, or displays on or in connection with the Site (together, "Content").
Client will not: (i) post false, inaccurate, misleading, obscene, or defamatory content; (ii) falsely state
or otherwise misrepresent Client's affiliation with any person or entity, through for example, the use of
similar email addresses or names, or the creation of false account(s); (iii) infringe upon or misappropriate
any person's or entity's copyright, patent, trademark, trade secret or other proprietary or intellectual
property rights or rights of publicity or privacy; (iv) transmit any code that may damage, detrimentally
interfere with, surreptitiously intercept or expropriate any system, data or personal information; (v)
modify, adapt or hack the Site or falsely imply that any other website is associated with Droners.io; or
(vi) purport to create any liability for Droners.io to any third party or cause Droners.io to lose (in
whole or in part) the services of Droners.io's ISPs or other suppliers.
16. License to Droners.io
Droners.io does not claim any ownership rights in Client's Content. When Client posts Content to the
Site, Client grants Droners.io a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub
licensable (through multiple tiers) license to exercise any and all copyright, trademark, other intellectual
property, publicity, and database rights that Client has in the Content, in any media known now or in the
future. Client agrees to allow Droners.io to store or re-format the Content on the Site and display the
Content in any way Droners.io chooses in its sole discretion. Client agrees to allow Droners.io to use
the Content in advertising and marketing, and to display the Content on other websites in connection with
Droners.io's activities on the other websites. Droners.io will use personal information only in
accordance with Droners.io's Privacy Policy.
17. WARRANTY DISCLAIMER
Droners.io MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES WITH REGARD TO Droners.io'S
SERVICES, WORK PRODUCTS, Droners.io RESOURCES, THE SITE, ANY ACTIVITIES OR ITEMS RELATED TO THIS
AGREEMENT, OR BUSINESS CONDUCTED OR PURCHASES MADE WITH THE ASSISTANCE OF Droners.io, ALL OF WHICH ARE
PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, Droners.io DISCLAIMS ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN ADDITION, CLIENT AGREES THAT NO ADVICE OR
INFORMATION (ORAL OR WRITTEN) OBTAINED BY USER FROM Droners.io SHALL CREATE ANY WARRANTY OF ANY KIND NOT
EXPRESSLY MADE HEREIN.
Droners.io MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING OTHER USERS OR THEIR WORK,
INCLUDING BUT NOT LIMITED TO REPRESENTATIONS OR WARRANTIES CONCERNING THE SAFETY OF PROJECTS OR USERS'
CAPABILITIES, HONESTY, RELIABILITY, TRUSTWORTHINESS, OR ABILITIES TO PAY.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Droners.io DOES NOT WARRANT OR REPRESENT THAT YOUR USE
OF THE SITE OR INTERACTIONS WITH OTHER USERS, OR PROJECTS WILL BE SAFE. YOU UNDERSTAND AND AGREE THAT
Droners.io DOES NOT ASSUME, AND EXPRESSLY DISCLAIMS, ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES TO,
OR VIRUSES OR OTHER MALWARE THAT MAY INFECT, YOUR EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO
OR USE OF THE SITE. YOU FURTHER UNDERSTAND AND AGREE THAT Droners.io DOES NOT ASSUME AND EXPRESSLY
DISCLAIMS, ANY RESPONSIBILITIY OR LIABILITY FOR ANY DAMAGE OR HARM THAT ANY PROJECT CAUSES TO ANY PROPERTY
OR PERSON.
18. LIMITATION OF LIABILITY
IN NO EVENT SHALL Droners.io, OR ITS SUBSIDIARIES, PARENTS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS,
CONSULTANTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT,
GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, OR INCIDENTAL, ARISING OUT OF OR RELATING TO Droners.io'S
SERVICES, YOUR USE OF DRONERS.IO'S SERVICES OR THE SITE, THE CONDUCT OF ANY USER (WHETHER TORTIOUS OR
OTHERWISE) IN CONNECTION WITH THE USE OF THE SITE BY YOU OR ANY OTHER USER, OR THIS AGREEMENT, INCLUDING
WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, OR EMOTIONAL DISTRESS. NOTHING IN THIS PARAGRAPH IS
INTENDED TO ELIMINATE THE RIGHTS EXPRESSLY GIVEN TO YOU BY.
TO THE EXTENT Droners.io IS EVER DETERMINED TO BE LIABLE TO YOU NOTWITHSTANDING THE FOREGOING, YOU AGREE
THAT Droners.io'S LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF Droners.io'S SUBSIDIARIES, OFFICERS,
DIRECTORS, EMPLOYEES, AGENTS, CONSULTANTS, CONTRACTORS, OR SUPPLIERS, SHALL BE LIMITED TO THE GREATER OF (A)
THE AMOUNT OF PROJECT FEES PAID BY YOU, OR BY PILOTS AS A RESULT OF COMPLETED PROJECTS THAT YOU PURCHASED,
TO DRONERS.IO IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR (B) $100.
THESE LIMITATIONS SHALL APPLY TO ANY LIABILITY ARISING FROM ANY CAUSE OF ACTION WHATSOEVER, WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF Droners.io IS ADVISED OF
THE POSSIBILITY OF SUCH COSTS OR DAMAGES, AND EVEN IF THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR
ESSENTIAL PURPOSE. IN NO EVENT SHALL Droners.io BE LIABLE TO YOU, AND YOU WAIVE ANY RIGHT TO SEEK FROM
Droners.io, CONSEQUENTIAL OR SPECIAL DAMAGES.
19. Indemnity
Client agrees to indemnify and hold Droners.io and Droners.io's parents, subsidiaries, affiliates,
officers, directors, consultants, suppliers, contractors, agents and employees harmless from any loss,
expense, and damage, including but not limited to reasonable attorneys' fees, arising out of or relating in
any way to any claim or demand made, asserted, or threatened by any other person or entity and that arises
out of or relates to Client's conduct or failure to act, Client's use of Droners.io's services, or Client's
use of the Site, including but not limited to claims or demands relating to Client's breach of this
Agreement, failure to pay for a Job in accordance with a Job Agreement, violation or alleged violation of
others' intellectual property rights, violation or alleged violation of any other rights of another, and
violation or alleged violation of any law or regulation.
20. No Guarantee
Droners.io may, in its sole discretion, remove, cease operating, change the functionality of, or
otherwise modify its services and the Site at any time.
Droners.io does not guarantee continuous, uninterrupted, ongoing access to the Site or any of the Site's
features, and operation of the Site may be interfered with or eliminated entirely by numerous factors
outside Droners.io's control or at Droners.io's sole discretion.
21. Legal Compliance
Client agrees to comply with all applicable domestic and international laws when using and in relation to
Droners.io's Service or the Site.
22. No Agency
Client understands and agrees that Client and Droners.io are independent entities, and that no agency,
partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created
by this Agreement, or by the operation of the Droners.io Service or the Site.
Client further understands and agrees that Droners.io is independent from all other Users, and that no
agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or
created between Droners.io and any other User by virtue of any other User's agreements with
Droners.io, or by the operation of the Droners.io Service or the Site.
23. Choice of Law
This Agreement shall be interpreted and governed by the internal laws of the Rhode Island, without regard to
conflict of laws principles.
24. ARBITRATION AGREEMENT
ALL DISPUTES CONCERNING OR ARISING OUT OF THIS AGREEMENT, INCLUDING WHETHER A DISPUTE IS SUBJECT TO
ARBITRATION, SHALL BE RESOLVED BY BINDING ARBITRATION BEFORE A SINGLE ARBITRATOR AND ADMINISTERED BY THE
AMERICAN ARBITRATION ASSOCIATION ("AAA"), USING THE THEN-CURRENT APPLICABLE AAA RULES. THE LOCATION OF THE
ARBITRATION SHALL BE THE AAA OFFICE IN PROVIDENCE, RHODE ISLAND, OR ANOTHER LOCATION IN RHODE ISLAND CHOSEN
BY THE AAA OR THE ARBITRATOR.
THE FEDERAL ARBITRATION ACT, AS IN EFFECT AT THE TIME OF ANY ARBITRATION DEMAND, SHALL APPLY TO ANY
ARBITRATION PURSUANT TO THIS AGREEMENT.
THE PARTIES SHALL EACH BEAR THEIR OWN EXPENSES RELATED TO ANY ARBITRATION. THE COSTS OF THE ARBITRATION
TRIBUNAL, INCLUDING THE ARBITRATOR'S AND THE AAA'S FEES, SHALL BE SHARED EQUALLY BETWEEN THE PARTIES,
REGARDLESS OF WHICH PARTY PREVAILS. EACH PARTY TO THE ARBITRATION SHALL BEAR ITS OWN LEGAL FEES, REGARDLESS
OF WHICH PARTY PREVAILS. THE ARBITRATOR SHALL NOT AWARD ANY MULTIPLE OR PUNITIVE DAMAGES, REGARDLESS OF
WHICH PARTY PREVAILS. NOTWITHSTANDING ANYTHING TO THE CONTRARY PERMITTED BY THE APPLICABLE RULES OF THE AAA,
ANY ARBITRATION PURSUANT TO THIS AGREEMENT SHALL INVOLVE CLIENT AND Droners.io ONLY IN THEIR INDIVIDUAL
CAPACITIES, SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRATIONS, AND SHALL NOT BE ARBITRATED AS A CLASS OR
OTHER FORM OF REPRESENTATIVE ACTION. CLIENT AGREES NOT TO PARTICIPATE IN ANY ARBITRATION RELATED TO OR
ARISING FROM THIS AGREEMENT AS A CLAIMANT OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.
ANY ACTION TO CONFIRM AN ARBITRATION AWARD PURSUANT TO THIS AGREEMENT SHALL BE BROUGHT ONLY IN A COURT OF
COMPETENT JURISDICTION WITHIN SOUTH COUNTY, RHODE ISLAND. Droners.io AND CLIENT AGREE TO SUBMIT TO THE
JURISDICTION OF ANY SUCH COURT, WAIVING ANY OBJECTION BASED ON PERSONAL JURISDICTION OR VENUE.
AT LEAST FORTY-FIVE (45) DAYS PRIOR TO EITHER PARTY INITIATING ANY ARBITRATION PURSUANT TO THIS AGREEMENT,
THAT PARTY SHALL SEND TO THE OTHER PARTY A WRITTEN DEMAND DESCRIBING THE NATURE OF THE DISPUTE AND SETTING
FORTH A PROPOSED RESOLUTION. THE PARTIES SHALL THEN ATTEMPT TO NEGOTIATE IN GOOD FAITH TO RESOLVE THE
DISPUTE.
25. Links
You understand and agree that Droners.io disclaims all responsibility and liability for, and you shall
not seek to hold Droners.io liable for, the quality, content, nature, or reliability of other sites
accessible by hyperlink from the Site, of sites linking to the Site, or of sites framing the Site (together,
"Linked Sites"). Linked Sites are not under the control of Droners.io, and Droners.io shall have no
responsibility for the content of any Linked Site or any link contained in a Linked Site. The inclusion of
any link on the Site does not imply any affiliation, endorsement, or adoption by Droners.io of a Linked
Site or any information contained therein.
When leaving the Site for another site, you should be aware that this Agreement may not govern your use of
the other site, and therefore you should review the applicable terms and policies, including privacy and
data-gathering practices, of that other site.
26. Electronic Communication
Client consents to receive communications from Droners.io electronically, by email, posting on the Site, or
messages to Client through the Site. Client agrees that all notices, communications, deliveries, or process
shall be deemed delivered to and served on Client upon emailing, posting, or sending through the Site,
regardless of whether such notices, communications, deliveries, or process actually reach or are read by
Client. Client waives any formal service or hard-copy delivery rights with respect to any communication,
notices, deliveries or process arising out of or relating to the Droners.io Service or the Site.
Droners.io may read all correspondence posted to the Site and download or access, and test (if
necessary), all uploaded files, programs and websites related to your use of the Site for the purpose of
investigating fraud, regulatory compliance, risk management and other related purposes.
27. Access Subject to Local Restrictions
The Site is not directed at or intended for use by any person located in any jurisdiction where the Site's
content or functionality is illegal or permitted only with necessary licenses or authorizations that
Droners.io has not obtained. You agree not to access or use the site in any such location and that you
are responsible for determining whether use of the Site is permitted in your location.
28. Entire Agreement
This Agreement, combined with the Privacy Policy, sets forth the entire agreement and understanding of the
parties relating to their subject matters and supersede any prior or contemporaneous discussions,
agreements, representations, warranties, and other communications between you and Droners.io.
29. Modifications
Droners.io may modify the Agreement at any time, in its sole discretion, by posting an amended Agreement
on the Site. Unless otherwise indicated on the Site, any modifications shall be effective immediately. You
agree that any such modifications shall be effective and that your continued use of the Site or the
Droners.io Services after any modification will be governed by this Agreement as modified. Droners.io
may, but in no event shall it be required to, provide you notice of any modification by email or other form
of communication. Except modifications that Droners.io makes pursuant to this Section, or as otherwise
agreed between you and Droners.io in a writing signed by both you and Droners.io, no other
modifications to this Agreement shall be permitted. Droners.io may terminate the Agreement at any time,
in its sole discretion, by providing you notice of termination or by ceasing to operate the Site.
30. Survival
In the event that this Agreement is terminated, the following Sections shall survive any such termination
and remain in effect: 5 (Limited License and Restrictions on Use), 6 (General Pilot Performance), 7
(Communications with Users), 9 (Disintermediation), 10 (Payments), 12 (Failure to Pay), 14 (Feedback and
Reputation Management), 16 (Release), 17 (Pilot Conduct and Content), 18 (License to Droners.io), 19
(Warranty Disclaimer), 20 (Limitation of Liability), 21 (Indemnity), 23 (Legal Compliance), 24 (No Agency),
26 (Arbitration Agreement), 28 (Electronic Communications).
31. Miscellaneous
If any provision of this Agreement is held to be unenforceable, such provision shall be struck and the
remaining provisions shall remain enforceable.
Droners.io may assign this Agreement in its sole discretion. Client may not assign this Agreement or any
of Client's rights or obligations, without Droners.io's prior written consent.
The failure or delay of either party to exercise or enforce any right or claim does not constitute a waiver
of such right or claim.
32. Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied and posted on our Site in a way that constitutes copyright
infringement, please provide us with the following information: (i) an electronic or physical signature of
the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the
copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim
is infringing is located on our Site; (iv) your address, telephone number, and email address; (v) a written
statement by you that you have a good faith belief that the disputed use is not authorized by the copyright
owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above
information in your notice is accurate and that you are the copyright owner or authorized to act on the
copyright owner's behalf. Droners.io's copyright agent to whom you should provide such information is
Droners.io. You can submit this information electronically to [email protected].
33. Stripe Services Agreement
Payment processing services for clients on Droners.io are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the
Stripe Terms of Service (collectively, the "Stripe Services
Agreement"). By agreeing to this agreement or continuing to operate as a client on Droners.io, you agree to
be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a
condition of Droners.io enabling payment processing services through Stripe, you agree to provide
Droners.io accurate and complete information about you and your business, and you authorize [platform
name] to share it and transaction information related to your use of the payment processing services
provided by Stripe.
1. Parties and Effective Date
This Pilot Agreement ("Agreement") is between Droners.io, Inc. ("Droners.io") and you as a potential
provider of services who is subscribing to or otherwise using the Droners.io site and services
("Pilot" or "you"), whether or not you actually make or sell any goods or
services in connection with your use of the Droners.io site or services, which is an application or portal
wholly owned by Droners.io. Your use of the Droners.io website, located at https://droners.io (the "Site")
and any other Droners.io services, will at all times be governed by this Agreement and Droners.io's Privacy Policy, (collectively, the "Pilot Terms and
Conditions").
This version of the Agreement was implemented and became effective on October 29, 2021 ("Effective
Date"). It applies from the later of that date and the date on which you accepted it through the
Site.
2. Purpose of Droners.io
Droners.io created an online marketplace to connect pilots of unmanned aerial vehicles (also known as a UAV)
with users or clients who wish to purchase your services ("Clients" and, together with you
and other pilots, "Users"). On and through the Site, Clients may post open requests to
invite bids or proposals from pilots for custom services ("Job Requests"). You may post
information about your skills and past projects in your profile and submit bids or proposals in response to
Job Requests ("Job Proposals"). Once a bid or proposal is accepted, Clients and you can communicate with
each other to form an agreement whereby you will create and deliver a service (a "Job") to the Client (a
"Job Agreement"). Droners.io via its Droners.io site makes no guarantee, representation,
or assurance that a Job Agreement will be legally enforceable if challenged.
Prior to your entering into a given Job Agreement, Droners.io shall have the right (but in no event any
obligation) to reject any Job Agreement by notifying the parties thereto that they may not enter into the
proposed Job Agreement.
3. Eligibility to use the Site
The Site is available only to legal entities or persons who are at least eighteen (18) years old and are
otherwise capable of forming legally binding contracts under applicable law. If you are a person who agrees
to this Agreement on behalf of a company or other legal entity, the terms "Pilot," "you," and "your" refer
both to you personally and the entity on whose behalf you agree. Furthermore, you personally represent and
warrant that you have the authority to bind that entity to this Agreement.
Nothing in this Agreement precludes you from engaging with Droners.io or the Site as a Client or
potential Client, as long as you open a separate account designated for Clients or potential Clients and
agree to the terms of the separate agreement applicable to Clients (the "Client Agreement").
4. Role of Droners.io
You agree that by making a Job Proposal to another User of the Site, you are agreeing and intending to enter
into a binding legal agreement with that User if and when that User accepts your proposal. That binding
agreement shall be between only you and that other User. Droners.io shall not be a party to any agreement
between you and another User. You understand and agree that Droners.io does not deliver any goods or
provide services for or on behalf of you, does not ensure payment by any User, and does not make any
representations regarding the quality of such goods or services, except as otherwise expressly set forth in
this Agreement.
Pilot acknowledges, agrees and understands that: (i) the Site is merely a venue for introducing and
facilitating agreements between Users; (ii) Droners.io is not a party to any Job Agreements between
Users; (iii) no User, including you, is an employee, agent, or representative of Droners.io; (iv)
Droners.io is not an employee, agent, or representative of any User, including you; (v) Droners.io
does not, in any way, supervise, direct, or control any User's work; (vi) Droners.io shall not have any
liability or obligations under or related to Job Agreements or for any acts or omissions by any User; (vii)
Droners.io has no control over Users; and (viii) Droners.io makes no representations as to (a) the
reliability, capability, honesty, qualifications, licenses, certificates, exemptions or other
characteristics of any User or any User's statements or conduct; or (b) the quality, safety, or legality of
any Job delivered by a Pilot. Droners.io requires that every active pilot on the site show proof
of obtaining Part 107 Remote Pilot Certificate upon joining the site. In addition, pilots must maintain and
keep their pilot certifications active in order to bid on jobs.
5. Limited License and Restrictions on Use
All content included in the Site, including but not limited to text, graphics, video, interfaces, logos,
button icons, images, data compilations, software, and the compilation thereof is the property of
Droners.io or its content and software suppliers and is protected by United States and international
laws. Unauthorized use of such intellectual property or information, or the Site, is prohibited. Except as
expressly provided herein, Droners.io does not grant any express or implied right or license of any kind
to you concerning any patents, copyrights, trademarks, trade secrets, or other intellectual property rights.
Droners.io grants you a limited, revocable, nonexclusive, nontransferable license to view, store,
bookmark, download and print the pages within the Site solely for your personal, informational, and
noncommercial (except in your capacity as a Pilot transacting business with other Users within the purpose
of the Site specified by Section 2 of this Agreement) use. Individual pages and sections of the Site may be
printed for personal or internal use only, provided that such print outs retain all applicable copyright or
other proprietary notices. Droners.io reserves all rights not expressly granted in this Agreement.
6. General Pilot Performance
Droners.io expects a consistent and high level of courtesy, respect and professionalism from all of its
Users toward each other and reserves the right to expel or suspend any User at any time for any reason, in
Droners.io's sole discretion.
Pilot agrees to accurately represent the services that Pilot offers for sale on the Site, including but not
limited to the Pilot's capabilities. When Pilot lists a service, or makes a proposal to another User, on the
Site that results in a Job Agreement, Pilot agrees and intends that by doing so, Pilot is entering into a
binding agreement directly with that User, which Pilot will honor. Droners.io is not a party to any Job
Agreement or other agreements between or among Users. Pilot agrees that Pilot, not Droners.io, will be
the merchant of record for all transactions through the Site.
Pilot shall not enter into any Job Agreement with terms that would cause the Pilot to violate any of the
provisions of this Agreement.
Pilot will deliver in accordance with the Job Agreement the Job purchased by another User unless that User
fails to meet the terms of the Job Agreement.
Pilot shall not enter into any Job Agreement to provide services that require licenses that the Pilot has
not obtained, as required by applicable laws or regulations to which they may be subject in the
jurisdiction(s) in which they offer their services.
Pilot shall consistently provide service that results in a high level of Client satisfaction. This includes,
but is not limited to, adhering to Job Agreements, as well as informal common-sense obligations to provide
good service to Users; providing goods and services in a competent manner, of commercially reasonable
quality, and in accordance with Pilot's representations or promises concerning Pilot's skills and abilities;
communicating in a professional and timely manner with Droners.io; and providing reasonable cooperation with
Droners.io's efforts to ensure positive User experiences and customer satisfaction.
Pilot agrees to use good judgment when posting information, comments, feedback or other content regarding
other Users, Droners.io, or any third party anywhere within the Site. Pilot may be held legally
responsible for damages suffered by other Users, Droners.io or any third party as a result of legally
actionable or defamatory comments, remarks or other information or content posted to the Site.
Pilot shall not post to the Site or include in any communications with another User, information that is
libelous, defamatory, obscene, abusive, pornographic, threatening, inaccurate, or an invasion of privacy; an
infringement of another's intellectual property rights, including, but not limited to, copyrights and
trademarks; illegal in any way or that advocates illegal activity under any applicable law; an advertisement
or solicitation of funds, goods, or services, other than for the purpose of conducting business with other
Users pursuant to the purpose of the Site as stated in Section 2 of this Agreement; an impersonation of
another; or personal information of another, including but not limited to personal phone numbers, account
numbers, personal addresses, or employer references.
Pilot agrees that Droners.io is not and shall not be legally responsible for any remarks, information, or
other content posted or made available on the Site by any other User or third party, even if such
information or content is defamatory or otherwise legally actionable. Droners.io is not responsible for
and does not monitor or censor content for accuracy. Droners.io reserves the right, however, to remove or
restrict access to any information or content posted or made available on the Site if ordered to do so by a
court, if Droners.io considers such information or content to be inappropriate, or for any other reason,
in its sole discretion.
All identity information associated with the Pilot and Pilot's account on the Site must be real and
verifiable. Pilot shall at all times ensure that the information associated with the Pilot's account is
accurate and updated. Droners.io may validate Pilot information at any time. Pilot shall reasonably
cooperate with any such verification efforts, including but not limited to providing to Droners.io upon
request government or legal documents that confirm the Pilot's identity.
Pilot is solely responsible for ensuring and maintaining the secrecy and security of Pilot's account
information and password. Pilot agrees not to disclose Pilot's password to, or allow the use of Pilot's
account by, any third party. Pilot agrees that Pilot shall be solely responsible for any use of the Pilot's
account or Pilot's password, whether or not Pilot authorizes such use.
Pilot authorizes Droners.io to run credit card authorizations on any credit cards provided by Pilot.
Pilot may terminate Pilot's Droners.io membership and disable the Pilot's account at any time. Pilot
shall, however, remain bound by the terms of this Agreement even if Pilot disables Pilot's account.
7. Communication with Users
All written communications relating to Jobs, transactions, or potential transactions between Pilot and any
other User must be conducted through the Site. All such communications must be in English and may not
contain any requests to circumvent the Site.
Pilot shall immediately notify Droners.io if another User communicates in writing with Pilot other than
through the Site.
When engaged in communications concerning Jobs, transactions, or potential transactions with other Users,
Pilot shall regularly review and respond promptly to communications from such Users.
8. Submitting a Job Proposal to a Consumer
Pilot may submit a Job Proposal in response to a Job Request. All information provided in a Job Proposal
must be true, accurate and complete. Pilot shall submit a Job Proposal for only Jobs that Pilot is competent
and able to perform. Droners.io reserves the right to (but in no event shall have the obligation to)
verify any and all information provided on a Pilot's profile, Job Proposal, or Job Agreement. By tendering a
Job Proposal to a user, Pilot is attesting that Pilot has the skills, required license(s) if applicable and
ability to perform the requested services by the deadline provided by the Job Agreement. Pilot will not
submit Job Proposals for any good or service that is illegal or the provision of which would infringe upon
any third party's intellectual property or other rights.
9. Disintermediation
Disintermediation, as used in this Agreement, means Pilot's conducting outside of the Site or through any
channels other than those provided or specified by Droners.io any transaction with another User to whom
Pilot was introduced through or as a result of Pilot's use of the Site. Pilot shall not engage in
Disintermediation or request that another User engage in Disintermediation.
Pilot shall immediately notify Droners.io if another User requests that Pilot engage in
Disintermediation.
10. Payments
Pilot agrees that for all Jobs for which Pilot is entitled to payment from another User, all payments are to
be made and accepted only through a payment mechanism provided or approved by Droners.io (an "Approved
Payment Mechanism"). Pilot agrees to accept payments through any Approved Payment Mechanism, without
discriminating among Approved Payment Mechanisms, and shall not accept payments from another User through
any means other than an Approved Payment Mechanism. Pilot shall immediately notify Droners.io if another
User requests that Pilot accept a payment by any method other than an Approved Payment Mechanism.
Pilot shall, at Pilot's own expense, take all steps necessary to enable Pilot to accept payments through all
Approved Payment Mechanisms, including but not limited to, as applicable, acquiring necessary computer
equipment and software, establishing an account with a third-party payment processor, and providing credit
card and bank account information.
To the extent an Approved Payment Mechanism involves the use of a Droners.io-approved third-party payment
processor ("Payment Processor"), Droners.io may make available, for the convenience of Users, the ability
to communicate with and make payments using the Payment Processor through Site. Pilot understands and agrees
to the following with respect to any Approved Payment Mechanism, whether or not it involves a Payment
Processor, and whether or not Droneers.io provides a User with the ability to access or use a Payment
Processor's services through the Site: (a) Droners.io does not oversee or control the receipt or transfer
of payments; (b) Droners.io shall have no responsibility or liability for any losses or damages relating
to or arising out of the receipt or transmission of payments, including but not limited to losses or damages
from misdirected or lost payments, breaches of security, chargebacks, fraud, theft of funds, violations of
banking, money-laundering, privacy, or any other laws relating to or arising out of the use of an Approved
Payment Mechanism; (c) Pilot shall comply with all terms and conditions imposed by any Payment Processor;
(d) Pilot shall be responsible for and shall pay any fees charged to Pilot by a Payment Processor, credit
card network, bank, or other financial institution, or otherwise imposed on Pilot as a result of payments
made or received through an Approved Payment Mechanism; and (e) Pilot consents to Droners.io or the
Payment Processor deducting from any payment received for Pilot, and paying to Droners.io, amounts that
are due from Pilot to Droners.io, or delaying the transfer of funds when amounts are due from Pilot,
whether such amounts are the result of the Job for which the payment is received or otherwise. Nothing
herein is intended to limit any rights you may have against a Payment Processor.
11. Droners.io Service Fee
Pilot will pay Droners.io a transaction-based fee for Droners.io's services and technology provided
through the Site and otherwise (the "Service Fee"). For each Job Agreement, the Service Fee shall be equal
to 10% of the total price that Pilot bills to the User with whom Pilot enters into the Job Agreement,
excluding taxes and shipping or delivery costs. Pilot shall include in taxes only sales, use, or similar
transaction-specific taxes that Pilot is required to collect and pay by virtue of the Job. Pilot shall
include in shipping or delivery costs only Pilot's actual out-of-pocket costs for shipping and delivery.
For each Job, the Droners.io Service Fee shall be due immediately upon the Client's first payment to Pilot,
although Droners.io may, at its sole discretion, opt to defer all or a portion of the Droners.io Service
Fee for a given Job until the Client makes final payment for that Job.
Pilot is solely responsible for paying all Service Fees and for collecting, reporting, and paying any
applicable taxes in a timely manner.
Droners.io shall have the right to collect the Droners.io Service Fee directly from the funds provided by
the paying Client through an Approved Payment Mechanism.
From time to time, Droners.io may, at its sole discretion, choose to offer Pilot a discount on the
Service Fee or a credit towards the Service Fee. Unless Droners.io states in writing otherwise, all
Service Fees are final and nonrefundable.
Pilot authorizes Droners.io to run credit card or other payment method authorizations on any credit
cards, bank accounts, or other payment methods provided by Pilot; to store credit card, bank account, or
other payment method details as Pilot's method of payment for the Service Fee; and to charge Pilot's credit
card, bank account, or other payment method as payment for the Service Fee.
12. Failure to Pay
If Pilot fails to pay any amounts due under this Agreement, whether by canceling Pilot's credit card,
initiating a chargeback, or any other means, Pilot shall be responsible to Droners.io for all amounts
due, plus any applicable processing fees, charges or penalties, collection costs (including but not limited
to attorneys' fees), and interest on the unpaid amount at the lesser of one and one-half percent (1.5%) per
month or the maximum allowed by law. In its discretion, and without limiting its other available remedies,
Droners.io may setoff amounts due from Pilot against amounts received from or held for Pilot and may make
appropriate reports to credit reporting agencies.
Without limiting the generality of the foregoing or the availability of other remedies, in the event that
Pilot fails to make any payment to Droners.io when due, Pilot consents to (a) Droners.io directing any
Payment Processor to withhold payments, or any portion thereof, otherwise due to Pilot, and to pay withheld
amounts to Droners.io to setoff, in whole or in part, amounts owed to Droners.io; (b) Payment
Processor complying with such direction; and (c) Droners.io or Payment Processor charging any Pilot
credit cards, bank accounts, or other payment methods or sources available to Droners.io amounts due from
Pilot.
13. Failure to Deliver Jobs
It shall be a breach of this Agreement for Pilot to fail to deliver Jobs in a timely manner, as described in
the Job Agreement, or otherwise in accordance with the Job Agreement. Upon such a failure, and without
limiting any other available remedies, Droners.io may, in its sole discretion, but in no event shall
Droners.io be obligated to, reimburse Clients for amounts paid to Pilot (a "Droners.io
Reimbursement"). In the event of a Droners.io Reimbursement, Pilot agrees that it shall pay to
Droners.io, immediately upon demand, the amount of the Droners.io Reimbursement, plus the Job Fee, any
applicable processing fees, charges or penalties, interest at the lesser of one and one-half percent (1.5%)
per month or the maximum allowed by law, attorneys' fees and other costs of collection as allowed by law.
14. Feedback and Reputation Management
Droners.io provides its feedback and reputation management system as a service to Pilot and other Users,
through which Users can express their opinions and experiences publicly about other Users. Droners.io
does not monitor or censor these statements, or investigate any remarks posted by Users for accuracy.
Pilot acknowledges and agrees that the Site may contain publicly available comments and feedback about Pilot
from other Users with whom Pilot has transacted or interacted through and in connection with the Site. Pilot
acknowledges that feedback results for Pilot may consist of comments and ratings left by other Users that
are or that Pilot perceives as negative. Pilot also acknowledges and agrees that Droners.io may (but
shall have no obligation to) calculate composite feedback numbers, scores, or other ratings based on User
feedback. Pilot acknowledges and agrees that in no event shall Droners.io be responsible or liable for,
and Pilot releases Droners.io and holds Droners.io harmless from, any claims that Pilot might have as
a result of any other User's comments or feedback about Pilot, or any scores, numbers, ratings, or other
data or information derived from User comments or feedback, even if that information is defamatory or
otherwise legally actionable.
Pilot understands and agrees that Pilot may be held legally responsible to other Users, Droners.io, or
third parties as a result of comments or feedback that Pilot submits to the Site. Any effort to falsify
feedback, or to manipulate or coerce another User by threatening negative feedback or offering to sell or
buy goods or services in exchange for feedback is in violation of this Agreement and may expose Pilot to
liability. Other actions that constitute an abuse of the reputation management system and a violation of
this Agreement include, but are not limited to, submitting to the feedback system links, profanity, or
inappropriate content, and contacting Users to provide direct feedback about other Users with whom Pilot has
interacted, whether or not that feedback is negative.
Droners.io shall at all times have the right, in its sole discretion, to maintain, modify, or delete
statements, feedback, comments, or ratings, although shall have no obligation to do so.
Droners.io shall at all times have the right, in its sole discretion, to determine how search algorithms
through the Site will function, including but not limited to determining the manner in which Pilot and
Pilot's portfolios rank and are listed in response to User searches, and which Job Requests Pilot is able to
view or respond to.
15. Release
Pilot agrees that by entering into this Agreement, Pilot, for Pilot and Pilot's predecessors, successors,
and assigns (together, the "Pilot Releasors"), releases and forever discharges Droners.io and its
predecessors, successors, assigns, agents, officers, directors, employees, subsidiaries, parents,
affiliates, attorneys, contractors, and suppliers (together, the "Droners.io Releasees") from and against
all actions, causes of action, claims, suits, debts, damages, judgments, liabilities, rights, contracts,
obligations, and demands, whether now known or unknown, liquidated or unliquidated, that any of the Pilot
Releasors has, may have, has asserted, or could have asserted, of any nature and relating to any subject,
excluding the right of Pilot to enforce this Agreement according to its terms.
In addition, without limiting the generality of the foregoing, Pilot, for the Pilot Releasors, specifically
releases and forever discharges the Droners.io Releasees from and against all actions, causes of action,
claims, suits, debts, damages, judgments, liabilities, rights, contracts, obligations, and demands, whether
now known or unknown, liquidated or unliquidated, that any of the Pilot Releasors has, may have, has
asserted, or could have asserted, of any nature arising out of or in any way connected with any disputes
Pilot may have with any other User of the Site.
In addition, Pilot agrees that each time it logs into or uses the Site, Pilot thereby reaffirms and restates
the releases in the previous two paragraphs, such that Pilot is, upon each log in or use, on behalf of the
Pilot Releasors, releasing and forever discharging the Droners.io Releasees from and against all actions,
causes of action, claims, suits, debts, damages, judgments, liabilities, rights, contracts, obligations, and
demands, whether known or unknown, liquidated or unliquidated, that any of the Pilot Releasors has, may
have, has asserted, or could have asserted, of any nature and relating to any subject, through the date of
such log in or use, excluding the right of Pilot to enforce this Agreement according to its terms.
16. Pilot Conduct and Content
Pilot agrees to be solely responsible for Pilot's conduct and activities on and regarding the Site and any
and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items,
and links that Pilot submits, posts, or displays on or in connection with the Site (together, "Content").
Pilot will not: (i) post false, inaccurate, misleading, obscene, or defamatory content; (ii) falsely state
or otherwise misrepresent Pilot's affiliation with any person or entity, including but not limited to the
use of similar email addresses or names, or the creation of false account(s); (iii) infringe upon or
misappropriate any person's or entity's copyright, patent, trademark, trade secret or other proprietary or
intellectual property rights or rights of publicity or privacy; (iv) transmit any code that may damage,
detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal
information; (v) modify, adapt or hack the Site or falsely imply that any other website is associated with
Droners.io; or (vi) purport to create any liability for Droners.io to any third party or cause
Droners.io to lose (in whole or in part) the services of Droners.io's ISPs or other suppliers.
17. License to Droners.io
Droners.io does not claim any ownership rights in Pilot's Content. When Pilot posts Content to the Site,
Pilot grants Droners.io a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable
(through multiple tiers) license to exercise any and all copyright, trademark, other intellectual property,
publicity, and database rights that Pilot has in the Content, in any media known now or in the future. Pilot
agrees to allow Droners.io to store or re-format the Content on the Site and display the Content in any
way Droners.io chooses in its sole discretion. Pilot agrees to allow Droners.io to use the Content in
advertising and marketing, and to display the Content on other websites in connection with Droners.io's
activities on the other websites. Droners.io will use personal information only in accordance with
Droners.io's Privacy Policy.
18. WARRANTY DISCLAIMER
Droners.io MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES WITH REGARD TO DRONERS.IO'S
SERVICES, WORK PRODUCTS, Droners.io RESOURCES, THE SITE, ANY ACTIVITIES OR ITEMS RELATED TO THIS
AGREEMENT OR BUSINESS CONDUCTED OR PURCHASES MADE WITH THE ASSISTANCE OF Droners.io, ALL OF WHICH ARE
PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, Droners.io DISCLAIMS ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN ADDITION, PILOT AGREES THAT NO
ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY PILOT FROM Droners.io SHALL CREATE ANY WARRANTY OF
ANY KIND NOT EXPRESSLY MADE HEREIN.
Droners.io MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING OTHER USERS OR THEIR WORK,
INCLUDING BUT NOT LIMITED TO REPRESENTATIONS OR WARRANTIES CONCERNING THE SAFETY OF PROJECTS OR USERS'
CAPABILITIES, HONESTY, RELIABILITY, TRUSTWORTHINESS, OR ABILITIES TO PAY.
19. LIMITATION OF LIABILITY
IN NO EVENT SHALL Droners.io, OR ITS SUBSIDIARIES, PARENTS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS,
CONSULTANTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT,
GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, OR INCIDENTAL, ARISING OUT OF OR RELATING TO DRONERS.IO'S
SERVICES, YOUR USE OF DRONERS.IO'S SERVICES OR THE SITE, THE CONDUCT OF ANY USER (WHETHER TORTIOUS OR
OTHERWISE) IN CONNECTION WITH THE USE OF THE SITE BY YOU OR ANY OTHER USER, OR THIS AGREEMENT, INCLUDING
WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, AND EMOTIONAL DISTRESS.
TO THE EXTENT Droners.io IS EVER DETERMINED TO BE LIABLE TO YOU NOTWITHSTANDING THE FOREGOING, YOU AGREE
THAT Droners.io'S LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF Droners.io'S SUBSIDIARIES, PARENTS,
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONSULTANTS, CONTRACTORS, OR SUPPLIERS, SHALL BE LIMITED TO THE
GREATER OF (A) THE AMOUNT OF PROJECT FEES PAID BY YOU TO Droners.io IN THE 12 MONTHS PRIOR TO THE ACTION
GIVING RISE TO LIABILITY, OR (B) $100.
THESE LIMITATIONS SHALL APPLY TO ANY LIABILITY ARISING FROM ANY CAUSE OF ACTION WHATSOEVER, WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF Droners.io IS ADVISED OF
THE POSSIBILITY OF SUCH COSTS OR DAMAGES, AND EVEN IF THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR
ESSENTIAL PURPOSE. IN NO EVENT SHALL Droners.io BE LIABLE TO YOU, AND YOU WAIVE ANY RIGHT TO SEEK FROM
Droners.io, CONSEQUENTIAL OR SPECIAL DAMAGES.
20. Indemnity
Pilot agrees to indemnify and hold Droners.io and Droners.io's parents, subsidiaries, affiliates,
officers, directors, consultants, suppliers, contractors, agents and employees harmless from any loss,
expense, and damage, including but not limited to reasonable attorneys' fees, arising out of or relating in
any way to any claim or demand made, asserted, or threatened by any other person or entity and that arises
out of or relates to Pilot's conduct or failure to act, Pilot's use of Droners.io's services, or Pilot's use
of the Site, including but not limited to claims or demands relating to Pilot's breach of this Agreement,
failure to deliver a Job in accordance with a Job Agreement, violation or alleged violation of others'
intellectual property rights, violation or alleged violation of any other rights of another, and violation
or alleged violation of any law or regulation.
21. No Guarantee
Droners.io may, in its sole discretion, remove, cease operating, change the functionality of, or
otherwise modify its services and the Site at any time.
Droners.io does not guarantee continuous, uninterrupted, ongoing access to the Site or any of the Site's
features, and operation of the Site may be interfered with or eliminated entirely by numerous factors
outside Droners.io's control or at Droners.io's sole discretion.
22. Legal Compliance
Pilot agrees to comply with all applicable domestic and international laws when using and in relation to
Droners.io's service or the Site.
23. No Agency
Pilot understands and agrees that Pilot and Droners.io are independent entities, and that no agency,
partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created
by this Agreement, or by the operation of the Droners.io Service or the Site.
Pilot further understands and agrees that Droners.io is independent from all other Users, and that no
agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or
created between Droners.io and any other User by virtue of any other User's agreements with
Droners.io, or by the operation of the Droners.io Service or the Site.
24. Choice of Law
This Agreement shall be interpreted and governed by the internal laws of New York, without regard to
conflict of laws principles.
25. ARBITRATION AGREEMENT
ALL DISPUTES CONCERNING OR ARISING OUT OF THIS AGREEMENT, INCLUDING WHETHER A DISPUTE IS SUBJECT TO
ARBITRATION, SHALL BE RESOLVED BY BINDING ARBITRATION BEFORE A SINGLE ARBITRATOR AND ADMINISTERED BY THE
AMERICAN ARBITRATION ASSOCIATION ("AAA"), USING THE THEN-CURRENT APPLICABLE AAA RULES. THE LOCATION OF THE
ARBITRATION SHALL BE THE AAA OFFICE IN PROVIDENCE, RHODE ISLAND, OR ANOTHER LOCATION IN RHODE ISLAND CHOSEN
BY THE AAA OR THE ARBITRATOR.
THE FEDERAL ARBITRATION ACT, AS IN EFFECT AT THE TIME OF ANY ARBITRATION DEMAND, SHALL APPLY TO ANY
ARBITRATION PURSUANT TO THIS AGREEMENT.
THE PARTIES SHALL EACH BEAR THEIR OWN EXPENSES RELATED TO ANY ARBITRATION. THE COSTS OF THE ARBITRATION
TRIBUNAL, INCLUDING BUT NOT LIMITED THE ARBITRATOR'S AND THE AAA'S FEES, SHALL BE SHARED EQUALLY BETWEEN THE
PARTIES, REGARDLESS OF WHICH PARTY PREVAILS. EACH PARTY TO THE ARBITRATION SHALL BEAR ITS OWN LEGAL FEES,
REGARDLESS OF WHICH PARTY PREVAILS. THE ARBITRATOR SHALL NOT AWARD ANY MULTIPLE OR PUNITIVE DAMAGES,
REGARDLESS OF WHICH PARTY PREVAILS. NOTWITHSTANDING ANYTHING TO THE CONTRARY PERMITTED BY THE APPLICABLE
RULES OF THE AAA, ANY ARBITRATION PURSUANT TO THIS AGREEMENT SHALL INVOLVE PILOT AND Droners.io ONLY IN
THEIR INDIVIDUAL CAPACITIES, SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRATIONS, AND SHALL NOT BE
ARBITRATED AS A CLASS OR OTHER FORM OF REPRESENTATIVE ACTION. PILOT AGREES NOT TO PARTICIPATE IN ANY
ARBITRATION RELATED TO OR ARISING FROM THIS AGREEMENT AS A CLAIMANT OR CLASS MEMBER IN ANY PURPORTED CLASS
OR REPRESENTATIVE ACTION.
ANY ACTION TO CONFIRM AN ARBITRATION AWARD PURSUANT TO THIS AGREEMENT SHALL BE BROUGHT ONLY IN A COURT OF
COMPETENT JURISDICTION WITHIN SOUTH COUNTY, RHODE ISLAND. Droners.io AND PILOT AGREE TO SUBMIT TO THE
JURISDICTION OF ANY SUCH COURT, WAIVING ANY OBJECTION BASED ON PERSONAL JURISDICTION OR VENUE.
AT LEAST FORTY-FIVE (45) DAYS PRIOR TO EITHER PARTY INITIATING ANY ARBITRATION PURSUANT TO THIS AGREEMENT,
THAT PARTY SHALL SEND TO THE OTHER PARTY A WRITTEN DEMAND DESCRIBING THE NATURE OF THE DISPUTE AND SETTING
FORTH A PROPOSED RESOLUTION. THE PARTIES SHALL THEN ATTEMPT TO NEGOTIATE IN GOOD FAITH TO RESOLVE THE
DISPUTE.
26. Links
You understand and agree that Droners.io disclaims all responsibility and liability for, and you shall
not seek to hold Droners.io liable for, the quality, content, nature, or reliability of other sites
accessible by hyperlink from the Site, of sites linking to the Site, or of sites framing the Site (together,
"Linked Sites"). Linked Sites are not under the control of Droners.io, and Droners.io shall have no
responsibility for the content of any Linked Site or any link contained in a Linked Site. The inclusion of
any link on the Site does not imply any affiliation, endorsement, or adoption by Droners.io of a Linked
Site or any information contained therein.
When leaving the Site for another site, you should be aware that this Agreement may not govern your use of
the other site, and therefore you should review the applicable terms and policies, including privacy and
data-gathering practices, of that other site.
27. Electronic Communication
Pilot consents to receive communications from Droners.io electronically, by email, posting on the Site,
or messages to Pilot through the Site. Pilot agrees that all notices, communications, deliveries, or process
shall be deemed delivered to and served on Pilot upon emailing, posting, or sending through the Site,
regardless of whether such notices, communications, deliveries, or process actually reach or are read by
Pilot. Pilot waives any formal service or hard-copy delivery rights with respect to any communication,
notices, deliveries, or process arising out of or relating to the Droners.io Service or the Site.
Droners.io may read all correspondence posted to the Site and download or access, and test (if
necessary), all uploaded files, programs and websites related to your use of the Site for the purpose of
investigating fraud, regulatory compliance, risk management and other related purposes.
28. Access Subject to Local Restrictions
The Site is not directed at or intended for use by any person located in any jurisdiction where the Site's
content or functionality is illegal or permitted only with necessary licenses or authorizations that
Droners.io has not obtained. You agree not to access or use the site in any such location and that you
are responsible for determining whether use of the Site is permitted in your location.
29. Entire Agreement
This Agreement, combined with the Privacy Policy, sets forth the entire agreement and understanding of the
parties relating to their subject matter and supersede any prior or contemporaneous discussions, agreements,
representations, warranties, and other communications between you and Droners.io. In particular, but
without affecting the generality of the foregoing, this Agreement supersedes the Droners.io Subscriber
Agreement that Pilot might have previously entered into with Droners.io or Droners.io.
30. Modifications
Droners.io may modify the Agreement at any time, in its sole discretion, by posting an amended Agreement
on the Site. Unless otherwise indicated on the Site, any modifications shall be effective immediately. You
agree that any such modifications shall be effective and that your continued use of the Site or the
Droners.io Services after any modification will be governed by the modified Agreement. Droners.io may,
but in no event shall it be required to, provide you notice of any modification by email or other form of
communication. Except modifications that Droners.io makes pursuant to this Section, or as otherwise
agreed between you and Droners.io in a writing signed by both you and Droners.io, no other
modifications to this Agreement shall be permitted. Droners.io may terminate the Agreement at any time,
in its sole discretion, by providing you notice of termination or by ceasing to operate the Site.
31. Survival
In the event that this Agreement is terminated, the following Sections shall survive any such termination
and remain in effect: 5 (Limited License and Restrictions on Use), 6 (General Pilot Performance), 7
(Communications with Users), 9 (Disintermediation), 10 (Payments), 12 (Failure to Pay), 13 (Failure to
Deliver Jobs), 14 (Feedback and Reputation Management), 17 (Pilot Conduct and Content), 18 (License to
Droners.io), 19 (Warranty Disclaimer), 20 (Limitation of Liability), 21 (Indemnity), 23 (Legal
Compliance), 24 (No Agency), 26 (Arbitration Agreement), 28 (Electronic Communications).
32. Miscellaneous
If any provision of this Agreement is held to be unenforceable, such provision shall be struck and the
remaining provisions shall remain enforceable.
Droners.io may assign this Agreement in its sole discretion. Pilot may not assign this Agreement or any
of Pilot's rights or obligations, without Droners.io's prior written consent.
The failure or delay of either party to exercise or enforce any right or claim does not constitute a waiver
of such right or claim.
33. Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied and posted on our Site in a way that constitutes copyright
infringement, please provide us with the following information: (i) an electronic or physical signature of
the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the
copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim
is infringing is located on our Site; (iv) your address, telephone number, and email address; (v) a written
statement by you that you have a good faith belief that the disputed use is not authorized by the copyright
owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above
information in your notice is accurate and that you are the copyright owner or authorized to act on the
copyright owner's behalf. Droners.io's copyright agent to whom you should provide such information is
David Brown. You can submit this information electronically to [email protected].
34. Stripe Services Agreement
Payment processing services for clients on Droners.io are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the
Stripe Terms of Service (collectively, the "Stripe Services
Agreement"). By agreeing to this agreement or continuing to operate as a client on Droners.io, you agree to
be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a
condition of Droners.io enabling payment processing services through Stripe, you agree to provide
Droners.io accurate and complete information about you and your business, and you authorize [platform
name] to share it and transaction information related to your use of the payment processing services
provided by Stripe.
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